Something breaking doesn't necessarily mean buying new. We've been repairing household appliances across Melbourne's north since 2009, with a full team, not a single van, behind every job.
Explore all our domestic.
Explore all our commercial repair options.
Most appliance repairs go wrong before the technician arrives. A part gets ordered over the phone, turns up three days later, and fixes the wrong fault entirely. We work the job differently.
Every Bundoora job, washing machine, fridge, dishwasher, oven or dryer runs through the same four steps: booking, on-site diagnosis, fixed quote, then the repair itself. The diagnosis is where most jobs are won or lost. A torn washing machine door seal is visible from the front. Worn suspension rods underneath aren't, and they cause the same vibration complaint. Once the fault is confirmed, you get a fixed price before any part is ordered. Common parts ride on the van. Less common ones, Fisher & Paykel control boards, Bosch pumps, typically arrive within two to three working days.
Faults identified in person, not guessed over the phone.
Most common faults fixed on the first call.
Repair price confirmed before we order or replace anything.
3 months labor and 1 year warranty.
We believe in transparency and efficiency. From your first call to the final test, follow our streamlined 5-step journey to get your appliances back in working order.
Honest advice on repair vs. replace
Downtime on a commercial appliance isn't an inconvenience. It's a direct hit to operations, a kitchen that can't run service loses covers, and a laundry facility behind on its cycle affects the whole floor.
We service commercial appliances across Bundoora and Melbourne’s north, childcare centres, aged care facilities, restaurants, and commercial properties around University Hill and the Polaris precinct. Same-day attendance is available for urgent faults. Technicians arrive equipped for commercial units, not just residential call-outs, with the diagnostic tools and parts capacity that commercial-grade washers, dryers, fridges and ovens actually require. The difference matters when a unit is running eight hours a day rather than eight loads a week.
Commercial servicing covers:
B2B clients are invoiced directly to the business, no personal credit cards on site, no reimbursement paperwork for the staff member who placed the call. Ongoing maintenance contracts are available for facilities that need scheduled servicing rather than reactive repairs. Most clients on a contract see fewer breakdowns within the first twelve months.
Commercial appliances run eight hours a day. They need a technician who works to that standard.
Most second-opinion jobs we see were misdiagnosed the first time. One call, we'll tell you where things stand.
Call Citywide Appliance Repairs for same-day availability in Bundoora, subject to availability.
Running a business in Bundoora means reliability isn’t optional. When a commercial appliance breaks down, it’s not just an inconvenience — it disrupts operations, affects customers, and can cost your business valuable revenue every hour it’s offline.
A faulty washing machine in a home can usually wait. But the same issue in a student accommodation facility, aged care residence, local café, medical practice, or commercial laundry requires immediate attention. That difference matters.
With Bundoora’s mix of educational institutions, healthcare facilities, hospitality venues, and growing business hubs, commercial appliances work harder and often face heavier daily demand than residential units. From high-capacity dryers and industrial dishwashers to commercial refrigeration and integrated kitchen systems, these machines need specialised repair expertise.
Fast diagnosis, access to the right parts, and technicians experienced with commercial-grade equipment can mean the difference between a quick fix and extended downtime. For businesses across Bundoora, efficient appliance repairs help keep operations moving without costly interruptions.

Common questions from Bundoora customers before they book. If something specific isn't covered here, calling the office is the fastest way to get a straight answer.
A fridge running without cooling usually has a diagnosable cause. The technician confirms it on site before anything gets quoted or ordered.
If the repair isn’t viable, you’ll be told straight. We don’t proceed with work that won’t hold. Where replacement is the better call, we can source a refurbished unit with warranty cover, or a brand new appliance if that’s what the situation needs.
Yes. Gas licences are held in-house, which means there’s no referral to a separate provider based on what the appliance runs on. The call-out process runs the same way: diagnose first, then quote before anything moves forward. The same 3-month labour and 12-month parts warranty applies to gas work as to everything else.
No. The call-out fee is confirmed before anyone attends. Additional work only proceeds once a quote has been approved; nothing gets added quietly afterwards. What gets agreed is what gets charged.
Yes. Apartments and units in Bundoora are included; the property type doesn’t affect whether the job gets taken on. Multi-storey access can vary, so it’s worth mentioning at the time of booking. The on-site diagnosis process runs the same way from there.
Citywide operates as an independent repair service rather than a brand-authorised repairer. In practice, that means broader coverage; the job doesn’t depend on manufacturer approval or restricted parts channels. The same 3-month labour and 12-month parts warranty applies regardless of brand.
Depends on the fault more than anything else. A rough benchmark, if the repair lands below half what a replacement would cost, it’s usually worth doing. Appliances under eight years old, especially. Our technicians give a straight answer on site. If replacement makes more sense, that’ll be the recommendation.
Fifteen years in Melbourne's north means we've seen most faults before. That shortens diagnosis time and gets repairs moving faster than most customers expect.
The repair-first approach runs through every job. When something isn’t worth fixing, that’s the honest answer; the customer knows before anything gets ordered. And if replacement makes more sense, options are available through us directly.
One call gets the process started. Office support picks up Monday to Saturday